Cookie Policy

This is the cookie policy for Planet Mortgages.  We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our website to help make your visits more effective.

WHAT ARE COOKIES?
Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organisations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our website and to ensure that we can make improvements to our websites. Cookies do not contain personal or confidential information about you.

HOW WE USE COOKIES
We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to the use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse to ensure that you experience our website fully.

THE TYPES OF COOKIES WE USE
We use three types of cookies on our website:

  • Session cookies that are deleted after each visit
  • Persistent/tracking cookies that remain in place across multiple visits to our websites
  • Third party cookies that are used by other parties, for example Google Analytics

Session cookies and persistent cookies are necessary in order for you to use our website. These cookies can be deleted via your browser, but this will restrict the functions that you are able to carry out on our websites. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (http://www.ico.org.uk/for-the-public/online/cookies/)

Session cookies expire when you leave the website and are not stored on your computer and do not contain any personal data.

Persistent cookies last beyond your visit to our website. We use Google Analytics on our website. This is a tracking cookie which enables us to track how popular a site is and to record visitor trends over time. The cookie does not contain any personal data but it does contact your computer’s IP address to determine where in the world you are accessing the website from and to track your page visits within the site.

OPTIONAL COOKIES
These cookies are usually supplied by business partners and help us to filter out information which is not relevant to you.

ACCEPTING / BLOCKING COOKIES
You can accept or block any cookies from any website through your browser settings. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (http://www.ico.org.uk/for-the-public/online/cookies/).
Please note that if you share your computer, accepting or blocking the use of cookies will affect all users of that computer.

COOKIES AND DEMOGRAPHICS
We may use data from Google’s interest-based advertising or third party audience data (such as age, gender and interests) with Google Analytics.

MORE INFORMATION
For more information about cookies visit the Information Commissioners website
www.ico.org.uk/for-the-public/online/cookies This statement can be condensed by only displaying the questions and expanding the text to show the answer when the customer clicks on that question.

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Google Reviews
Coral Manning
We can’t thank the team enough, Frankie put in the work and went further than the extra mile to find us a lender that would accept our difficult circumstances, we was then passed over to the girls Lucy and Joleigh who put up with my stressful times and kept me updated before I thought to ask. As first time buyers we had no idea of the process or what was involved but they guided us the whole way through. Although we didn’t work with everyone individually, the team clearly work seamlessly and I would recommend them to anyone looking to purchase especially if your case is more complex like ours.
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retardedfreak22
Couldn't ask for a better service, Lucy and Frankie were brilliant. From the initial meeting, through to the offer acceptance. Great communication throughtout the process and a friendly team. I highly recommend Planet Mortages, thanks again and I will definitely be using you again in the future. Remember, all you have to do is make sure you Plan-et!
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Ryan Knapton
Huge thanks to Frankie at Planet Mortgages! He worked so hard to find me a great deal and made the whole process feel easy and stress free. He explained everything clearly so I always knew what was going on. Lucy was also really helpful with updates along the way, making sure everything stayed on track and there to answer any questions I had. The whole team is brilliant, but Frankie really went above and beyond. Highly recommend Planet Mortgages to anyone looking for great advice and a great service!
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Matthew Maguire
Honestly can't put into words how amazing Craig has been. Made our first time buying a house as stress free as possible. Took care of making offers for us and negotiating for us, really understood exactly what we needed and gave a very personal experience. Just waiting for the conveyancers to do their thing now (Craig also helped with this as well). Worth every penny and we will be using him for every house purchase/mortgage change we make.
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Chloe Phillips
Highly recommend Sam from Planet mortgages. She’s super thorough and informative and helped us reach much higher affordability than we’d previously been given. Couldn’t recommend her enough!
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Ed
We had been ready to buy a place for a while, and were waiting for interest rates to come down. Then earlier on in the year we had an unexpected situation where we had to take a drop in salary and we thought our chance of getting the house we wanted was gone. Sam worked tirelessly to find us a suitable mortgage, and was so thorough with the process nothing could go wrong. 4 months later we have the home we wanted! Thank you so much!
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The current base rate is 3.75%