Cookie Policy

This is the cookie policy for Planet Mortgages.  We are committed to protecting your privacy. This Cookie Policy forms part of our legal information and sets out how we use cookies on our website to help make your visits more effective.

WHAT ARE COOKIES?
Cookies are small text files placed on your computer by websites and sometimes by emails. They provide useful information to organisations, which helps to make your visits to their websites more effective and efficient. We use cookies to ensure that we are able to understand how you use our website and to ensure that we can make improvements to our websites. Cookies do not contain personal or confidential information about you.

HOW WE USE COOKIES
We use cookies to ensure that you get the best from our website. The first time that you visit our website you will be asked to consent to the use of cookies and we suggest that you agree to allow the cookies to be active on your device whilst you visit and browse to ensure that you experience our website fully.

THE TYPES OF COOKIES WE USE
We use three types of cookies on our website:

  • Session cookies that are deleted after each visit
  • Persistent/tracking cookies that remain in place across multiple visits to our websites
  • Third party cookies that are used by other parties, for example Google Analytics

Session cookies and persistent cookies are necessary in order for you to use our website. These cookies can be deleted via your browser, but this will restrict the functions that you are able to carry out on our websites. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (http://www.ico.org.uk/for-the-public/online/cookies/)

Session cookies expire when you leave the website and are not stored on your computer and do not contain any personal data.

Persistent cookies last beyond your visit to our website. We use Google Analytics on our website. This is a tracking cookie which enables us to track how popular a site is and to record visitor trends over time. The cookie does not contain any personal data but it does contact your computer’s IP address to determine where in the world you are accessing the website from and to track your page visits within the site.

OPTIONAL COOKIES
These cookies are usually supplied by business partners and help us to filter out information which is not relevant to you.

ACCEPTING / BLOCKING COOKIES
You can accept or block any cookies from any website through your browser settings. For more information on how to disable cookies in your browser please see the Information Commissioner’s Office website. (http://www.ico.org.uk/for-the-public/online/cookies/).
Please note that if you share your computer, accepting or blocking the use of cookies will affect all users of that computer.

COOKIES AND DEMOGRAPHICS
We may use data from Google’s interest-based advertising or third party audience data (such as age, gender and interests) with Google Analytics.

MORE INFORMATION
For more information about cookies visit the Information Commissioners website
www.ico.org.uk/for-the-public/online/cookies This statement can be condensed by only displaying the questions and expanding the text to show the answer when the customer clicks on that question.

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Google Reviews
Priska Uusitalo
Thank you to Frankie, Jo-Leigh, Ellie and Lucy for an A* service. I was recommended Planet Mortgages following a referral from the estate agents and within just over a week since my initial broker appointment I have had my mortgage offer through. Team are very knowledgeable, answered all the questions I had, and accommodating to my schedules. Easy to speak to and contact. No issues to raise. I would recommend to anyone new to this house buying business that they use Planet.
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Sanjeevani Shekhawat
I'm so grateful for the exceptional service I received from Craig at Planet Mortgages. He is incredibly knowledgeable, patient, and always went above and beyond to ensure I understood every aspect of the mortgage process. Thanks to his expertise, I was able to secure a mortgage that perfectly aligned with my needs and financial goals. I highly recommend Craig and this firm to anyone looking for top-notch mortgage advice.
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Marc Wood
Incredible experience from start to finish. We had complex mortgage application but they made the whole process so simple and the team pushed our Mortgage Offer through in what felt like record timing! Everyone we dealt with was always willing to go above and beyond. I would highly recommend Planet!!
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Jamie Ennew
I had the pleasure of having Samantha dealing with my case for my house move and I can honestly say she was nothing short of amazing throughout the process. It wasn’t an easy one with personal situations changing, and at one point nearly losing the house that involved my solicitor but Sam worked tirelessly to make it happen. I’m now in my lovely new home and I am so very grateful for her hard work and professionalism from start to finish. I will not be using any one else for anything mortgage related. I highly recommend. Thanks again Sam!
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Abdelbacet Hachani
I had an exceptional experience working with Planet mortgages as a first-time buyer. They were incredibly supportive, patient, and thorough, taking the time to explain every step of the process and offering the best options. Their reassurance and professionalism made what could have been a stressful journey so much easier. Highly recommended for anyone navigating the home-buying process! A special thank you to Frankie, who went above and beyond to explain the entire process in detail and made everything so much clearer.
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Stacy Wicks
Genuinely can not fault the service, communication, support and effectiveness of planet mortgages. Trevor Edward is the most amazing mortgage specialist we could have ever wished for!
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